faq's

Q? What is the difference between name-based and IP-based hosting?

Name-based hosting is when hosting sites share a single IP address, with site traffic directed by the server to the appropriate hosting account by examining 'host headers'. IP-based hosting accounts come with a unique IP address that is not shared with anyone else. At any time, for an additional ₹50 per month, you can convert a name-based account to an IP based account.

Some of the features that require IP based hosting are: Purchasing your own SSL certificate and using your own domain name for SSL access (secure socket layer). Anonymous FTP (file sharing) for your visitors is not possible under name-based hosting. Running scripts or software that requires a unique IP.

Q? How do I transfer files to my website? *

Files must be transferred to the Web server via File Transport Protocol (FTP) or your account's Web-based File Manager. If you need FTP, SSH, mail, or other Internet software, please contact us. Our library is a source for the latest Internet applications with ratings and reviews to help you decide which application is best suited for your needs. Our Web-based File Manager makes it even easier to upload your files.

Q? How can I change my account from name-based to IP-based?

If your account is on a plan that is name-based and you would like it to be IP-based, you can do so by contacting us and ordering an IP address add-on for your hosting service. The charge for doing this is only ₹50 per month; or sign up for our Business, Cloud, Reseller, or dedicated server plan and get it for free. It is billed with the same period as the hosting service it applies to.

Q? How long does it take to set up a new account?

New accounts are normally to be set up within 24 hours from the time we receive your order. Once an account is set up an activation notice will be sent to you via e-mail including your account information. You can begin uploading files to your new website immediately. You will be given a temporary web address to access the site prior to the completion of either domain registration or domain transfer so you can start working with your account right away in the case you go for an IP based domain.

Q? Can I use my account for commercial purposes?

Yes, you can use your account to build and run your business, including e-commerce. The World Wide Web has become an efficient and cost-effective means of making information available to a wide user base, and we encourage our clients to use this flexible medium. The Business plan is the least expensive way to get everything you need to start selling online.

Q? Do you require "Forced Advertising" on my website? -

No, we do not require any forced advertising on your website. Once you sign up for an account, you have complete control over content and information contained in your website. As long as you stay within our Policy and Guidelines, you can display anything you like.

Q? How long is my domain name valid?

You have the option of registering your domain name for 1 year at present. If you select 1 year, your name will be need to be renewed annually in order to remain valid. We will make it available for longer period very shortly and email you for further info. Then if you select multiple years, your name will remain valid until that period is up.

Q? How and when will I be notified about renewing my domain name?

You will be sent an email notification 2 months prior and every month after that up until the expiration of your domain name. You will also receive one final notice on the day that your domain name expires. It is important that we are updated about any changes to your admin email address because this is where the notifications are sent. To renew your domain names, simply visit us using contact form and enter your domains or email us.

Make the connection. We want to hear about your business and discuss how we can support your marketing efforts.